Terms & Conditions
1. Access to our Site
1.1 Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or modify the service we offer on the site without further notice. We shall not be liable if for whatever reason our site is not accessible at any moment or during any period of time.
1.2 From time to time, we may suspend or terminate access to our entire site, or parts of it, to users who have registered with us.
1.3 If you have chosen an ID code, password, or any other piece of information or are provided with such as part of our security procedures, you must handle such information as confidential and may not disclose it to third parties. At all times we are entitled to disable any user ID or password, either selected by you or assigned to you by us, if we deem you have not been able to comply with these terms.
1.4 Any arrangements necessary for you in order to gain access to our site are your responsibility. You are also responsible for ensuring that people who use your internet connection to access our site are aware of these terms and that they comply with these terms.
2. Transactions concluded through our site and our liability to you
2.1 We operate as an introductory agent for providers of services. As such, we have been granted authority by aforesaid providers to enter into a contract with you on the service providers’ behalf. We will do this by responding to your booking request and designating an available service provider to carry out the job. You will receive an email confirming the details of your booking and providing a link to the Services Terms and Conditions.
2.2 Following an indication of your consent to the Services Terms and Conditions and the terms set out in the email using the link provided in the email, a contract will come into existence between you and the Provider.
2.3 The parties to your contract are you and the Provider. The Provider is solely responsible for the provision of the services. Please read the Services Terms and Conditions carefully and ensure you understand and agree to them, as you will be legally bound by the terms once you have indicated your consent to them.
2.4 During the provision of services by the Provider to you, you should refer to us as your primary point of contact. We will also process all non-cash payments from you on behalf of the Provider.
2.5 We endeavour to vet and appoint an appropriate Provider. However, the responsibility for the provision of the services rests solely on the Provider. You hold us free of all liability and responsibility for the provision of the services. 2.6 Your feedback on Providers is always appreciated. Should problems of any kind with a Provider arise, please contact us straightaway on 017 3238 1054.
3. Intellectual Property Rights
3.1 All content published on our site and the copyright and other intellectual property rights subsisting in that content, unless specifically labelled otherwise, belongs to or has been licensed by us. All materials are protected by applicable United Kingdom and international intellectual property laws and treaties. All rights are reserved.
3.2 You may access, view and use our site in a web browser (including any web browsing capability built into other types of software or app). You may print one copy and download extracts from pages on our Site. You may save pages from our Site for later and/or offline viewing.
3.3 Modifying the paper or digital copies of any materials you have printed off or downloaded in any way is prohibited. You must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
3.4 Our status as the owner and author of the content on our site (or that of identified licensors, as appropriate) must always be acknowledged.
3.5 You may not use any content saved or downloaded from our site for commercial purposes without first obtaining a licence from us (or our licensors, as appropriate) to do so.
4. Reliance on information posted
4.1 While we use reasonable endeavours to provide up-to-date and relevant materials, the commentary and other materials posted on our site do not constitute advice on which reliance should be placed.
4.2 No liability and responsibility is accepted for any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.
5. Changes to Our Website
5.1 We exert ourselves to actualise and/or add the contents of our site as often as possible. We may suspend access to our site, or close it indefinitely, if need be.
5.2 Any section of the material on our site may be out of date at any given time, and we are under no obligation to update such material.
6. Our liability for the material on the site
6.1.To the fullest extent permissible by law, we exclude all representations, warranties, and guarantees that may apply to our site or any content published on our site.
6.2. We accept no liability for loss of profits, sales, business or revenue; loss of business opportunity, goodwill or reputation; loss of anticipated savings; business consequential loss or damage.
6.3. We neither assume nor accept responsibility or liability arising out of any disruption or nonavailability of our site due to external causes.
6.4 Nothing in these Terms and Conditions excludes or restricts Our liability for fraud or fraudulent misrepresentation, for death or personal injury resulting from negligence, or for any other forms of liability which cannot be excluded or restricted by law.
7. Information about you and your visits to our site
7.2 By using our site, you agree to such processing and you acknowledge that all data, which you have provided is accurate.
8. Uploading material to our site
8.1 Upon using a feature of our website to upload material to our site, or to make contact with other users of our site, you must do so in compliance with the content standards set out in these terms. You warrant that any contribution you make is compliant with those standards, and you exempt our liability for any breach of that warranty.
8.2 We have the right to use, copy, distribute and disclose to third parties any unsolicited material for any purpose. Any material you upload to our site will be considered non-confidential and non-proprietary. In the event that a third party claims intellectual property over any material you have uploaded to our website, we have the right to disclose your identity. We also have the right to disclose your identity to third parties who believe your contributed materials violate their right of privacy.
8.3 We are exempt from responsibility or liability to any third party for the content or veracity of any materials which you or any other user have posted on our site.
8.4 Any material can and will be removed at our discretion if deemed non-compliant with the content standards set out in these terms.
9. Viruses, hacking and other offences
9.1 You must not use our website in any way that causes or may cause damage to the website or impair its performance and accessibility. You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, or any other malicious computer software. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.
9.2 Any act breaching this provision, would implicate you of a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will provide co-operation to those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will be immediately revoked.
9.3 We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.
10. Linking to our site
10.1 You may link to our homepage, on the condition that you do so in a fair and legal manner which does not harm our reputation or obtain any profit from it. However, you must not add a link as to imply some sort of collaboration, consent or endorsement which does not exist.
10.2 You must not add a link from a website that is not in your possession.
10.3 You must not create a to any part of our site other than the home page. You must not link from websites which fail to comply in all respects with the content standards set out in these terms. Our site must not be framed on any other site. We reserve the right to withdraw linking permission at our discretion without giving notice.
10.4 To inquire about the use of material on our site other than that set out above, please send a request to our email address.
11. Links from our site
11.1 Links to other sites and materials provided by third parties, which you may find on our site, are provided for your information only.
11.2 We exercise no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of (or inability to use) them.
12. Jurisdiction and applicable law
12.1 The English courts will have non-exclusive jurisdiction over the resolution of any disputes arising from your visit to or connected with our website. We retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country.
12.2 These terms and conditions are governed by and are to be interpreted in accordance with English law and should any dispute arise in connection with them or their subject matter or formation (including non-contractual disputes or claims), it shall be governed by and construed in accordance with the law of England and Wales.
14. Concerns You May Express
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